Privacy Policy

1. Information We Collect

We collect information you provide directly to us and information we collect automatically when you use our website or book our yacht and kayak services.

Personal Information You Provide

• Name and contact information (email, phone number, address)
• Yacht and kayak rental booking information
• Event and charter planning details
• Information you provide when contacting us
• Any other information you choose to provide

Information We Collect Automatically

• Website usage data and analytics
• Device information and IP address
• Cookies and similar tracking technologies
• Booking patterns and preferences

2. How We Use Your Information

We use your personal information to provide and improve our yacht and kayak rental services:

• Process yacht and kayak rental bookings
• Schedule charters and maritime events
• Respond to your inquiries and requests
• Provide maritime consultation and route planning
• Send you seasonal updates and maritime news
• Improve our website and service experience
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• With our captains and crew to provide yacht and kayak services
• With service providers who help us operate our business
• When required by law or legal process
• To protect our rights and safety
• With your explicit consent

4. Data Security

We implement appropriate security measures to protect your personal information:

• Encryption of sensitive data
• Regular security assessments
• Limited access to personal information
• Secure data storage and transmission
• Background checks for all maritime staff

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your personal information
• Object to certain processing
• Withdraw consent where applicable
• Request data portability

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

• Essential cookies for website functionality
• Analytics cookies to understand usage
• Preference cookies to remember your settings
• Marketing cookies for relevant content
• You can control cookie settings in your browser

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide our yacht and kayak rental services
• Maintain customer records and preferences
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

8. Photography and Media

We may take photographs or videos during yacht charters and maritime events. By participating in our services, you consent to:

• Being photographed or filmed during charters and events
• Use of your image for promotional purposes
• Publication of images on our website and social media
• You can request to be excluded from photography

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party websites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Address: Marina Gdańsk, ul. Szafarnia 10, 80-755 Gdańsk, Poland
• Phone: +48 58 300 00 00
• Email: info@fenentra.com
• Website: www.fenentra.com